Professional Ear Wax Removal
in Monsey , NY

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

I recently moved to Wappingers and have been sick twice. Both of my visits to the HealthQuest Urgent Care were excellent. The receptionist was friendly and the exam was prompt and thorough. The care was much better than other urgent cares I have visited. Thank you!

Very disappointed with the care I got. Wait time was yover hour half. When I finally got called in they were nice to me. They took my vitals then covid and strep test. Waited for results which were negative. After that they didn't provide anything for my cough or sore throat. They really didn't do anything for me at all. It was a waste of time and money that I will be charged. I will reach out to my Dr tomorrow for help.

This isn't my first visit to this establishment, and I keep returning because of their outstanding policies and the exceptional quality of care. The doctor who attended to me demonstrated an impeccable bedside manner and took the time to thoroughly explain my treatment, making me feel completely at ease. I wholeheartedly recommend this place to anyone seeking prompt medical attention, confident that they will leave feeling satisfied and well cared for.

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

Excellent care every time. Staff always friendly.  Wait time is always good

Dr Saffron is a Gem!!! He was very thorough and caring. The technician was also nice. The check in was easy and the front desk was pleasant.

Everyone was so attentive, friendly and caring.Would highly recommend !

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.