Professional Ear Wax Removal
in Mohegan Lake, NY

Staff was amazing, incredibly helpful, very knowledgeable and friendly. Time in office was minimal, was taken very good care of

Interaction with the staff and Doctor was wonderful….. very professional, caring and thorough!!! Thank you!!!

I had a stye that was becoming larger and more painful each day. I walked into AM/PM Urgent Care at 8PM and was pleasantly greeted immediately! Check-in was easy and wait time was about 10 minutes. The doctor promptly diagnosed the problem and recommended treatment to resolve. Great experience.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

All went well. You do need to accept cash according to federal law.

Dr James Marshall and staff are fantastic! Easy check in polite knowledgeable staff. They really care .

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Had a bad cold body aches fever high blood pressure chest pain the nurse was very attentive but when it came to the doctor he didn’t even check my chest the only thing he checked was my throat which that was not a problem and he checked my ears that’s he wasn’t in the roo not ieven a minute ! Very disappointed

Woke up with itchy swollen watery eyes. Booked an appointment with same day availability. The receptionist nurse and doctor were all so friendly and attentive. I was in and out, problem resolved within a matter of minutes! Will definitely be my go to!

Everyone was so attentive, friendly and caring.Would highly recommend !

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!