Pediatric urgent care near me in Middle Island, NY

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

Very quick and everyone was polite and very caring

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Great all around pediatric care! Easy booking, short wait time, friendly check-in assistance and nice and knowledgeable provider helped my little guy with his flu diagnosis. Thank you!

Super easy to schedule an appt - friendly staff got me in and out

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.

I went in for 4 lacerations caused by mandolin slicer. I was seen quickly and sutured with care and compassion. I was also allowed to wait until my ride share arrived although the visit was over. Grateful to staff for professionalism and kindness.

I was looking for a Covid test and this place has it their staff was so nice and friendly

Dr was awesome. Staff very nice as well. Super busy

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.