Professional Ear Wax Removal
in Mahopac, NY

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Dr was awesome. Staff very nice as well. Super busy

Was able to book a time slot on a Sunday. Not every place is open on a Sunday, but this place was! Quick and efficient service. Place is very clean. Only downfall is that there is a restroom in the waiting area for employees only. Would be nice to have it available for us patients!

All went well. You do need to accept cash according to federal law.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

I went on line and I was able to easily book an appointment they were attentive to my concerns  Dr Patel was and amazing help and I really liked her very much  I am glad Airmont urgent care is there for me. They are a great medical facility  Thank you !

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

All the staff was ery attentive and efficient. I was in and out on a Holiday!

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Excellent care every time. Staff always friendly.  Wait time is always good