Professional Ear Wax Removal
in Lake Success, NY

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

Jock itch treatment went fast Thorough and very professional

Easy appointments On time Admin Staff very good Dr Mike very good

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

Great staff Dr Nicole is caring and love her calmness

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

The entire staff on Saturday evening was kind, caring and professional. The PA was patient and knowledgable. Thank you. I have recommended this office to friends. My eye feels great. Thank you!

Everyone on the team was wonderful. I’d had an unhappy visit before, but this doctor — I can’t remember his name — was fantastic. He relieved the pain I came in with, and I truly appreciate his care.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Good staff  Very respectful  Very helpful  Clean facility

Check in staff and care were excellent and exceptional. The doctor is amazing and very caring too.