Pediatric urgent care near me in Hawthorne, NY

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

I always feel well taken care of.  That’s why I come there.❤️👏🏽

Walk in. First visit. Everything was smoothe.  Professional staff

Scheduled a last minute appointment. The front desk staff and medical team were extremely professional, quick and efficient. I felt taken care of. Highly recommend!

Staff is courteous and caring.

great with the friendliest staff member. The wait time was good also, the provider was great went above and beyond. I would recommend the provider anytime too anyone.

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

Taken right on time. Staff was courteous and helpful

Great all around pediatric care! Easy booking, short wait time, friendly check-in assistance and nice and knowledgeable provider helped my little guy with his flu diagnosis. Thank you!

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Walked in after work and I didn't have to wait long at all.

Great. Customer interface from all I met

They always very kind very caring about each and everything  I really appreciate them

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

All went well. You do need to accept cash according to federal law.

The staff was friendly and pleasant. The young lady that took my information and vitals was quick.