Professional Ear Wax Removal
in Franklin Square, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

Everyone on the team was wonderful. I’d had an unhappy visit before, but this doctor — I can’t remember his name — was fantastic. He relieved the pain I came in with, and I truly appreciate his care.

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

Great and friendly staff. Receptionist was a sweetheart. No waste of time.  I highly recommend this place.

Check in staff and care were excellent and exceptional. The doctor is amazing and very caring too.

I would  definitely  recommend  I went with  out appoitment  no need wait too long and the staff are very nice.And  the most important  for me they are very helpful  with  my concerns about my health

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

They were perfect, attentive and aligned with all of my needs! Much suggested!

Very good doctor excellent.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.