Pediatric urgent care near me in Elmsford, NY

Staff is very helpful and caring Dbt

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Sunday evening developed a sore throat & a runny nose, thought it was allergies. Wednesday came took my temperature it was 102, awhile later I took it again it was 103 at time I decide to go to my nearest Urgent Care. Got there every one I met was so polite. Met with Alexa Klapach, PA the results were I had Strep Throat sure glad it wasn't Covid again. I was so satisfied with service & Care I would recommend American Family Care to family & friends. .

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

The experience was okay except i paid out of pocket $250 for the visit and the out of pocket for the wrong meds, just to still have a huge issue due to being misdiagnosed. terrible

Staff is courteous and caring.

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Jock itch treatment went fast Thorough and very professional

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

Best care wonderful staff I can’t be happier with the treatment at this location

Walked in after work and I didn't have to wait long at all.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.