COVID testing & Rapid testing near me in Commack, NY

Taken right on time. Staff was courteous and helpful

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Everyone there is always amazing.

Very good under difficult times. Web site

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

It was in and out less than 30 mins im pleased with the services

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

Everything was easy and the staff were very nice and helpful. I definitely recommend this urgent care and I will certainly come back. Thank you!

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Would certainly go back again for any emergency that might arise definitely recommend them

It was amazing! The staff are absolutely fantastic

Staff is courteous and caring.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.