Professional Ear Wax Removal
in Chestnut Ridge, NY

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

Each and every staff person was very friendly and professional. It was a positive experience

This isn't my first visit to this establishment, and I keep returning because of their outstanding policies and the exceptional quality of care. The doctor who attended to me demonstrated an impeccable bedside manner and took the time to thoroughly explain my treatment, making me feel completely at ease. I wholeheartedly recommend this place to anyone seeking prompt medical attention, confident that they will leave feeling satisfied and well cared for.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Exceptional experience from check in to nurse to doctor exam!

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!

Excellent place to go for any help definitely will recommend to family

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

Very disappointed with the care I got. Wait time was yover hour half. When I finally got called in they were nice to me. They took my vitals then covid and strep test. Waited for results which were negative. After that they didn't provide anything for my cough or sore throat. They really didn't do anything for me at all. It was a waste of time and money that I will be charged. I will reach out to my Dr tomorrow for help.

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen