Professional Ear Wax Removal
in Buchanan, NY

Staff were excellent and should be commended for there professionalism

Had a bad cold body aches fever high blood pressure chest pain the nurse was very attentive but when it came to the doctor he didn’t even check my chest the only thing he checked was my throat which that was not a problem and he checked my ears that’s he wasn’t in the roo not ieven a minute ! Very disappointed

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

everything is all good…quick check in…great doctor…everybody is on point… thank you

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

This DOCS location saved me from having to wait for days for an appointment elsewhere. I was quickly diagnosed with strep, prescribed an antibiotic and I’m now on the road to recovery.  Fantastic!!  One suggestion- the chairs in the waiting room should be cleaned. I didn’t even want to sit in them!

I had a great experience. “Prompt” care indeed!. Everything went smooth & efficient with Dr. S. Lee.

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Wonderful The front desk overworked but still excellent in everway.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.