Professional Ear Wax Removal
in Bedford-Stuyvesant, NY

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

Great service I would recommend them to everyone excellent service

everything is all good…quick check in…great doctor…everybody is on point… thank you

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Taken right on time. Staff was courteous and helpful

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

Great service. Quick.  In and out in 30 minutes.  Trip to CVS took longer to get prescription.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Great customer service!!!! And the staff was very friendly

I am from out of town and was up all night with an earache.  The staff was so helpful and worked we me to find a local pharmacy.  Provider was great.  Knowledgeable and pleasant demeanor.

Easy to get an appointment. Short waiting time to see doctor. She was confident and quick to identify my issue, how to care for it and what follow up was required. Will definitely return when necessary.

Wait time was minimal. Staff was pleasant and the pa was great

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Good staff  Very respectful  Very helpful  Clean facility