Professional Ear Wax Removal
in Barnum Island, NY

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Very easy, friendly and welcoming. Felt comfortable sharing very private information.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

The staff was very helpful, professional and fast. I was in and out within an hour. Will be coming back for quick and polite service

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

My first time in this facility and the staff was very welcoming. The NP was incredibly caring and helpful.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

Everything went well. No complaints, the wait was approx 20 mins.

When I went there it wasn't full at the time but I got through really fast. The front desk associate was very polite and she understood my reasons for being there. Nice clean environment and I'd definitely recommend here. Thank you.

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

I will never come back. Tara the person that saw me did not know what meds could be prescribed. I came in w a mouth ulcer and she told me that naltrexone would not work also I asked for a cream and she said there wasn’t any kind of cream.   I went to my primary. She gave me valtrex and a cream for my tongue.  She gave me something Tara that my ENT had given me  maybe you should hire someone w the correct credentials to work in your urgent care. Someone that is knowlegable to all different types of medical problems. I wasted 35$ to see an unqualified person.