COVID testing & Rapid testing near me in Baldwin Place, NY

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

Excellent care every time. Staff always friendly.  Wait time is always good

Very good under difficult times. Web site

Staff is courteous and caring.

Interaction with the staff and Doctor was wonderful….. very professional, caring and thorough!!! Thank you!!!

Promptly checked us in and  took us inside. Competent, caring and helpful. would not hesitate to return there if needed in the future.. I would definitely recommend them.

I walked in today and had to wait over an hour but expected.

Walked in after work and I didn't have to wait long at all.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Wonderful experience.  The wait time was negligible.  Staff. was friendly and helpful.  They allayed my fears. Easy check in. So pleased I found them after hours.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Had a bad cold body aches fever high blood pressure chest pain the nurse was very attentive but when it came to the doctor he didn’t even check my chest the only thing he checked was my throat which that was not a problem and he checked my ears that’s he wasn’t in the roo not ieven a minute ! Very disappointed