Professional Ear Wax Removal
in Arverne, NY

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

everything is all good…quick check in…great doctor…everybody is on point… thank you

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Always a pleasant experience. No wait. Excellent staff. Professional and friendly.

Wait time was minimal. Staff was pleasant and the pa was great

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

Great service. Quick.  In and out in 30 minutes.  Trip to CVS took longer to get prescription.

Nice people - took good care of us and provided treatment and then prescriptions for the required meds. So glad they exist !!! Thank you

Great customer service!!!! And the staff was very friendly

I was able to schedule an appointment for the same day.  Very clean, customer service was exceptional and no wait time. The doctor was informative and answered all questions. I will definitely be going back

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Great and friendly staff. Receptionist was a sweetheart. No waste of time.  I highly recommend this place.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

Everything went well. No complaints, the wait was approx 20 mins.