Professional Ear Wax Removal
in West Caldwell, NJ

Would certainly go back again for any emergency that might arise definitely recommend them

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Everything was very well organized and professional. Courteous and polite. Keeping you informed of what is happening.

Everyone there is always amazing.

I like how convenient and friendly each provider I’ve seen at this urgent care is. However I wish staff was significantly clearer about the medication they prescribe. I wish they spoke about dosing and how to take medications, and especially side effects. Sometimes I leave not understanding exactly what medication I’ve even been given. Twice now I’ve been prescribed meds with pretty serious side effects that the doctors didn’t alert me to. The providers ask a lot of good questions and have good bedside care but multiple times gloss over the end of the appointment when they tell me what they’re giving me, how I should take it, and how it might make me feel. With this last appointment I’m glad I went but I’m questioning going back or recommending this location after this last medication experience. I will advocate for myself and ask more questions in the future but I feel like a prescriber should properly inform their patients during the appointment.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.

I had a fever the past few days and decided to go to urgent care. I was seen quickly and prescribed medications. Friendy staff.

PA was attentive and explained what he was going to do and what to expect. He had a good bedside manner

The ease of scheduling an appointment and your staff while there was wonderful  Thank you

Very quick process and very friendly.

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento