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Everyone from the receptionist to the MD were very caring and compassionate! I have used this facility before and would recommend it anyone who needs care! There are no appointments so plan on a little wait but it is definitely worth it!

The nurses and the doctors at this site urgent care on route 9 and serville does a great job thank you very much for your kindness kindness and your help

I recently went to the diagnostic side of the IMA Facility in Shrewsbury and can’t praise them enough. The office was clean and neat. I was greeted by the friendliest front desk receptionist, Deborah. I had some paperwork to fill out which took about 5 mins and I was immediately brought back for my Bone Density Scan. The imaging tech Rachel was terrific. She explained everything that was going to be done in full detail. She always asked if I was comfortable. The results of the test came back on time as promised. It was a great experience from start to finish. I highly recommend getting any testing done in this facility. 5+ Stars

Having the ability to schedule my appointment prior to arrival helped with wait times. I was taken care of very quickly. The provider who treated me (doctor/physician.) was VERY nice, understanding and helpful. The only thing that was discouraging was the nurse (I’m assuming that was her roll?) that came in prior to the doctor was very rough, and seemed very miserable while taking my vitals and such. She was asking me many questions. When I redirected her because of my comfortability, she became rude. Upon her leaving the room she slammed the door. Startling me. The reasoning I was there I would think she would have thought to be more mindful. Other than that, wonderful place.