Professional Ear Wax Removal
in Highlands, NJ

Today was the first time I ever went to CityMD Urgent care. Vanessa at the front desk was friendly, professional and made my visit a great experience. I didn't know what to expect, and I was very pleased when walking in and waiting. Christina who showed me to the exam room and took my Vitals was amazing. At first I thought she was the Dr. She made me feel comfortable. The Dr was good as well. Thank you all very much.

Dr Joudeh is the best primary dr I’ve ever had, been with him for almost a decade , he’s always on point with diagnosis, he sincerely cares for his patients

Doctor took his time explaining to ensure I understood

I was mostly happy besides that they took an 'overnight' throat culture of my daughter. It's 24 hours later and I still don't have results... Had i known it would take 2 days to get results from their overnight cultures I would have gone elsewhere. Please let your patients know that it may take 2 days to get results so they can make a decision if they'd like to go elsewhere.

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

An awesome Customer Care Representative named ED, on several occasions has gone above & beyond with helping me navigate the system as I acquire the info needed to access health care benefits for my mother. Thanks again ED, your excellence will never be undervalued....!!