Professional Ear Wax Removal
in Helmetta, NJ

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

The whole staff was very pleasant and professional. My only issue is the gentleman who was the medical assistant that applied the ointment and dressings to my wounds, was touching his arm and lifting the garbage can lid with his gloved hand and then returning to put ointment on my wound. And Then returning to the garbage can lid , same glove and back to my wound. I was very shocked and didn't want to insult him by complaining , but he should be more aware of sanitary guidelines for gloves and garbage and open wounds. Other than that , he was very pleasant and polite.

Excellent experience. Staff, cleanliness, explanation of tests and treatment.

All of the staff were polite and understanding. I really appreciate the PA, she was kind, understanding and listened to me. Had a conversation about what was going on with me instead of just stating things.

NP Pauline was great. MA and receptionist were sufficient   Could have been friendlier, more welcoming.

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

Great place Friendly staff.  Easy check in, not waiting time.

Very happy with the staff's care and friendliness.

Good staff  Very respectful  Very helpful  Clean facility

After years at IMA in Shrewsbury -- i am so much happier here. This is a really great place.

Easy appointments On time Admin Staff very good Dr Mike very good

Very accommodating, great staff. The doctors are really good!

Office staff, technicians and doctor were GREAT….. they all were knowledgeable and concerned with me !!!!!! ABSOLUTELY would  recommend Live Urgent Care. !!!

Always a pleasant experience. No wait. Excellent staff. Professional and friendly.

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.