Professional Ear Wax Removal
in Fords, NJ

Made an appointment on line and didn’t have to wait. I was in and out in 40 minutes, staff was friendly and knowledgeable,

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Scheduling an appointment was easy and I only waited a few minutes to be seen. The dr was very nice but he sounded like he was reading off of a script. I thought I had a sinus infection after he examined me I asked him what thought and he said swollen lymph nodes and inflamed throat super vague. He said I can give you something to help kick this. I said ok great. He rambled off a medication in which  I figured was  an antibiotic. I got to the pharmacy only to find out it was a steroid. Which is FINE. I am all about antibiotic stewardship and not over using and I like his approach I just wish he would have explained to me WHY he was starting with this. I had to ask the pharmacist why I was prescribed a steroid. Again happy with not overly prescribing an antibiotic and trying to get everything to drain first but he really did not explain that and he should have. And he should have said if you don’t feel better after this is done give us a call. Real opportunity missed to educate his patient.

Great place Friendly staff.  Easy check in, not waiting time.

The wait for the tests results were meant to be for 10mins or so. But we waited nearly 1 hour before the Physician was consulted with the tests results, and then we were seen by the Physician. All the other patients who came into the Urgent Care after us were all seen and had left before us.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Staff was super helpful super kind. care was great quick and efficient!! will be coming back!

The entire staff from front desk to doctor were all excellent I gave you guys a A plus plus.  Thank you for your service and everything you guys do. You guys are Super hero’s is right!  Blessings. Absolutely I would recommend your facility!