Professional Ear Wax Removal
in Avenel, NJ

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Everything went well. No complaints, the wait was approx 20 mins.

I woke up with almost losing my vision and i have the worst headache and nothing was done to ease my pain everytime i go here i see nurse practitioner not the doctor i feel like i paid for nothing i didnt get relieve at all

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

Wonderful The front desk overworked but still excellent in everway.

The woman at the front desk was rude, when asked a question about the cost of the visit she replied “I work 2 jobs, I don’t know, hold on”. They didn’t read my paperwork fully on why I was there and what I needed, so after I paid they said if I needed another thing too, that would be more money. Refused to fill out my paperwork fully. Then refused to give it back to me if I isn’t return there for extra testing (which I made clear I was going somewhere else-cheaper-for it). I have never had an issue here until this new staff.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness

Scheduling was easy check-in great Staff excellent Care excellent bedside manner wonderful and respectful. Yes I would recommend this provider

Wait time of an hour and half when there were only 2 people in the waiting room when I arrived.

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

Went in feeling really sick and was seen and given meds in less than 20 minutes. No waiting  it was a wonderful experience and the staff and Dr. were very attentive and caring. Will definitely be going back.

Very pleased with the overall experience here. Receptionist was very pleasant as well as the support staff we encountered. Saw Dr. Mary Wolter who was very personable and easy to talk to. She performed a thorough exam and answered any questions or concerns we had. Never felt rushed. Office and patient rooms were immaculate.