Professional Ear Wax Removal
in Pontiac, MI

very caring, all staff members

The People were friendly, Professional and made me feel confortable.They made me feel better when I needed them.I was seeing a doc after 10 min from walking in their door paper work n all.I was on my way out the door within 30 min.Thats the way a Clinic should be. THANK YOU Hometown Urgent care.

Scheduled a Covid test. Got a same day appointment. Very easy curbside service. Staff was friendly an efficient. No wait result we’re back in 15 min.

Very clean environment. Staff very friendly and prompt. In and out in minutes.

I live directly across from their building. I have a primary doctor, but his hours are limited so I began going to urgent care for those minor little things that need addressing, but my doctor wasn’t available. Hands down the best office staff I’ve ever seen. Best nurses. Dr. Ollie.llI live directly across from their building. I have a primary doctor, but his hours are limited so I began going to urgent care for those minor little things that need addressing, but my doctor wasn’t available. Hands down the best office staff I’ve ever seen. Best nurses. Dr. Ali is someone who has never once rush me made me feel silly for dumb questions. It always leaves. Is there anything else you need. I completely trust him. He is not a man, nor have I ever asked frankly, to prescribe narcotics, so if that’s what you want this isn’t the place to go. I don’t want those things so I’m happy with them and God bless him for that there’s a female doctor. Unfortunately I don’t know her name. I’ve seen her twice and it was an emergency emergency and I don’t like her and I now call ahead to make sure she’s not there. It was a complete waste of time. Her diagnosis was completely wrong, and in the wrong direction I know that because the next day I went to the real emergency room and the day after that my physician, and I had a very serious problem that she didn’t even talk to me about. Plus she absolutely has the personality of cardboard so now I just call ahead and ask who’s there. Today Dr. Ali wasn’t in but I got to meet the actual owner and he was amazing. I would be remiss not to mention Champaign Pharmacy within the building at first they were convenient because they were there and I had a prescription and I had them fill it. I’m a senior, and I do take several medication‘s. I learned that they deliver them. Ali, the pharmacist and Sarah of the tech are two of the dearest people. I basically would call them my friends that I don’t go out and party with but if I partied I would actually take them with me lol if you need a good pharmacy people understand listen and help you take them and give them a try. As far as the doctors bedside manner, the owner who I met today, and Dr. Ali, we’re amazing. And thank probably to Dr. Ali’s frustration. I always make him hug me. I didn’t do that to the new guy today because he doesn’t know me lol the female let you know back off I’m untouchable nothing I would want to, but back off I’m gonna touchable let’s get this over with. I heard they were going to get a primary physician in there boy I hope she’s not that person. It would just bring the facility down honestly. I’m not trying to be mean I’m just telling the straight up truth. I never pre-book appointments I just walk in and sign in. There’s never a wait and if there is, it’s very short. Let’s be honest they are urgent care. They can’t do all the things that an emergency room can do. That’s why it’s called urgent care. It’s not because they’re not skilled or don’t want to do further things. It’s because they’re not set up at As a facility for that. These are great doctors helping people who need something now and if you don’t like these people I’m talking about there’s totally something wrong with you. No comment about the female doctor. The truth is, I’ve spent About 28 years working in the legal career field when doing that everybody tends to get the attitude over the years and get them before they get me. Frankly it’s inevitable that’s what you do and live with every day so I have no problem complaining as you can see about the female doctor. But I try really hard and people are exemplar order really out of their way to make a point to share that with others in whatever way that would benefit them best. And that’s what this is all about I can totally complain, and make things really difficult for some. But I want to really really double Double down on that and say the complete opposite that these are wonderful folks give them a chance

I took my daughter there last night and the front desk, nurse and doctor was so amazing. They listened to my concerns and doctor Told me take my daughter directly to the hospital. He hugged her and told her it will be ok . He told me what he thought was wrong with her was fluid on her brain and he was right. I took her to the hospital and they did lumbar tap and he was right. She has been feeling like this for two weeks straight and I took her to other places and McLaren hospital and they sent her right out with just take Motrin but this staff actually helped and figured out the root of the problem. Thank you staff you are amazing.

I called for a same day appointment for a rapid covid test. They were able to accommodate me and get me in right away, and no other urgent care could. The provider was kind, knowledgeable, and professional. The medical assistant who did my covid test talked me through the process and did a great job...I barely felt any discomfort. I would highly recommend.