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Both the front and back staff were friendly, and helpful. Both the waiting room and patient’s rooms were clean and inviting.  Dr. Shuker has an excellent bedside manner, he’s very knowledgeable and conducted a thorough exam. I wasn’t rushed during my appointment, treatment was discussed with me, and my questions were answered. I recommend Beacon Skin and Surgeries to all.

On April 23, 2019 I was a patient at this Urgent Care and was treated by PA Beatrice. I was given the utmost professional care. After treatment, Beatrice encouraged me to go directly to the ER because my situation could have been life threatening. I was very sick, however I was fortunate my critical tests came out negative at the ER. Throughout the week Beatrice had called my to see how I was doing which I consider going above and beyond. Again, the employees at this Urgent Care were not just knowledgeable, but had a human side of truly caring for the patients. This gives me great confidence in Jackson about the health care at this Urgent Care facility.

The best urgent care here in Ann Arbor! The office staff was amazing!

Incredibly efficient, Chelsea went above and beyond, BIG SHOUT

While I was initially hesitant to visit an urgent care facility - the location and "newness" of this office (plus, my need for quick answers) - prompted me to visit on 1/31/23. It was absolutely a pleasure. All staff members (Specifically, Dr. Dwaik and the triage nurse) were knowledgeable, kind and efficient. Since I often have a difficult time getting an appointment to see my longstanding family doctor due to short business hours and a packed schedule, I will gladly visit Family Urgent Care should the need arise. Thank you for putting me at ease and being so patient and attentive to my concerns!