Professional Ear Wax Removal
in Hamburg, MI

The staff is compassionate, they treat every patient with sense of urgency and high level of care. They do everything to make the patient feel heard and respected.

Needed to be seen on a Sunday morning. Made an appointment online & completed paperwork at the same time. They were very friendly & efficient! Got a lot of work done in a very short period of time. Extremely accommodating staff from reception to doc & checkout. I would definitely recommend!

Out of town. Closest place to where I was staying. Low expectations but great experience. Friendly staff. Super doctor who found something unrelated I went home with meds for also. Directions to pharmacy. Super service. My only negative comment: the music was super loud.

The doctor was fine and efficient. The issue was the check in process that took 20 minutes. First, the receptionist took my license an insurance card and copied them. Then, I had to do an online check in on my phone that took 15 minutes to complete. This included taking pictures of my license and insurance card, which she had already done, and then filling out numerous repetitive questions. After completing the online registration, we sat and waited nearly another ten minutes. We were the only patients in the entire office. I asked herwhat the delay was, and she said she had to finish the registration.....So a half an hour for check in. Filling out a paper form would have taken less than five minutes. I probably won't return to this Urgent Care because of that. I just went to another one in town a few weeks ago, and the check in took less than five minutes.