Professional Ear Wax Removal
in Savage, MD

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

I care was excellent, explained well .

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.

Had to schedule an appointment for an infection. Scheduling online was very simple. The doctor and nurse were great and had great bedside manner. The only really off putting moment was the front desk girl was talking to someone on her air buds the entire time I was there, she was talking when I got there and was still talking after my appointment. She was not friendly and literally told me I had a copay and took my credit card and went back to talking.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

I showed up and the office was closed. I got a verification txt this morning prior and I confirmed.

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!