Professional Ear Wax Removal
in Olney, MD

I was in and out in no time. It’s a fairly new facility. The family nurse practitioner, Emelda, was wonderful. Great bedside manner. Offered options for treatment that she explained very well as to the pros and cons of each. If you live or work in the neighborhood, this is the place to go.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

I didn’t get seen til after 2, but my appt was 115. S with every doctor visit, I wish the timing was realistic. Medical Staff were kind and concise.

I care was excellent, explained well .

Had to schedule an appointment for an infection. Scheduling online was very simple. The doctor and nurse were great and had great bedside manner. The only really off putting moment was the front desk girl was talking to someone on her air buds the entire time I was there, she was talking when I got there and was still talking after my appointment. She was not friendly and literally told me I had a copay and took my credit card and went back to talking.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Have had neck and back pain for a few weeks. Was able to get same day appointment. Nurse practitioner was very professional and thorough in her exam.

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.