Professional Ear Wax Removal
in Highland, MD

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

Good care customer service very good and follow up good

Been suffering with a headache, chest pain, congestion and a sore throat. I later developed a cough on the second day. Was able to download the app that night and make a morning appointment. Very easy to use. The staff were helpful and courteous. Ms. Wendy was the best. My prescriptions were sent electronically to my pharmacy and I was given a form for a chest x ray in another facility close by. All in all it was a positive experience that I will use again.

My experience today (10-18) was perfectly fine and acceptable. From the time I arrived at the CVS Location to the time I obtained my Flu Shot and drove away - 15 minutes out of my day. I had no issues. Of course: I followed the directions. I arrived to the Store 10 minutes in advance; I was alert for text messages - which I received regarding status; I waited for and received my phone call from the NP; a CVS Customer Care Manager was there to walk me through the check-in procedures. I used my Insurance Card. I had no issues and was in and out with a Flu Shot in less than 10 minutes. No complaints; I appreciate the professionalism.

"Very clean location, curtious and friendly staff. Quick processing time within 10 minutes of registering, 20 minute wait in room to get results and see the physicians assistant but over all more pleasant experience than waiting in an ER or doctors office. Now offers medical care portal for secure access of my visit and records on line. One stop shop get the prescription filled there too. I would definitely recommend this location and friendly caring staff as your urgent care option."