Pediatric urgent care near me in Damascus, MD

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

The booking was easy. I love this particular location. Doctor and nurse were very good and helpful. The only downside- unfriendly person on a front desk.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

The facility is exceptionally clean. Wait time was a bit longer than expected but the doctor spent a lot of time with us so I understand the wait. We left satisfied that we had all of the meds and care we needed — thank you!

I received excellent information about my condition from the doctor.

I showed up and the office was closed. I got a verification txt this morning prior and I confirmed.

I was able to book a last minute appointment. The entire experience from walking in the door to leaving the office was a great experience. I appreciated all the individual care and treatment that I received from my doctor, my phlebotomist, the nurse, front desk to the entire staff. I also was impressed with the communication. All my questions were answered. And all my medical needs were met. I highly recommend going to this office/provider for your medical needs.

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!