Professional Ear Wax Removal
in Whitinsville, MA

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!

Very professional, very clean, and I don't feel rushed. I feel like they listen to me and take their time with the diagnosis! Very kind from the front desk to the Doctor and Nurse Practitioner! If the waiting room is full and I ask how long a wait, they tell me it will be how ever long. Then I know what time frame I am dealing with and I don't mind. One Sat. morning was full and I ran an errand and came back, they called my name!! I prefer going here than to my primary care physician, which I never get to see anyway!

The wait was about 5-10 minutes. The physician Heather was so thorough and kind. She even called the next day to see how I was feeling. I would definitely recommend. The receptionist was also very friendly. I wish I knew her name.

Facility was very clean, and the staff were all very professional while still being warm and attentive. Been here more than once and will keep coming back.