Professional Ear Wax Removal
in West Concord, MA

I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???

I went to Express Med for a possible eye infection on a recent Saturday morning I waited no more that a few minutes before being called in. The treating professional I saw was Iris who was very thorough and correctly diagnosed and treated my condition. I was very happy overall with the service provided. I would recommend this highly. Note: My Salem PCP's office ONLY recommends this walk-in clinic, according to my wife. :-)

This was my first visit to the facility and my experience, beginning with the receptionist, then to the nurse/medical assistant, then to the doctor was completely positive. Everyone was friendly, flexible, and attentive. Test results and scans were done quickly as were the test results. The Urgent Care facility is located within the MGH/Brigham Medical Center in Danvers making it convenient to have onsite testing.