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in Waltham, MA

Amazing Urgent care! I went today after I fell and hurt my shoulder and hand. I was seen right away by Dianne who took my vitals, list of my meds, and listened to what happened. She later did my XRays. She is so kind and competent. I couldn't get my medals off due to shoulder pain, she took care of that all the while being so friendly, funny and down to earth. I saw Dr. Wison before and after my XRay. He is amazing at his job. He examined my shoulder and hand to see what I was capable of doing, wrote up the order for the XRays and then explained everything to me in a clear and patient manner. The man at the front desk (didnt catch his name) was also very efficient and friendly. I highly recommend AFC Urgent Care in Norwood. This is by far the best experience I've had at an urgent care!

I was in and out very quickly and Krysta Almeida was very helpful!

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.

My son was sick and I called for an appointment but was told it was walk-in only. I took him to the clinic expecting at least an hour or two. Fortunately as soon as the cumbersome paperwork was finished he was seen in a short time. Online check in seems very long. All Staff were very kind and professional.

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

Very clean and efficient. Med asst Danny and the PA were awesome & friendly as was the front desk staff. I would definitely go back. I waited about 15 minutes. I was a walk in.

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

The staff at AFC is compassionate and professional starting with the reception desk and ending with Danielle. Danielle really listened and provided me with great information on my health condition. I’m definitely recommending them to my friends and family!