COVID testing & Rapid testing near me in Townsend, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!

The staff is very welcoming. very professional, and very comforting

I'm so grateful to have this place in town. I got fast, professional and respectful care.

The team was amazing and the care was exceptional. Wait time was very quick 5 minutes.

Great service and care. Staff were very friendly. PA is very knowledgeable and calm. Answered all the questions

I have been there for left chest pain, They did ECG and send me to ER dept of Mount Aburna Hospital, Cambridge. Thank you Doctor.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

I woke up, feeling very ill with a fever, sore throat and a banging headache. I did a quick Covid test at home and it was positive before the control line even developed. I booked an online appointment and was prescribed medication for my needs within five minutes. I am forever grateful to AFC.