Professional Ear Wax Removal
in East Douglas, MA

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!

I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???

Very professional, very clean, and I don't feel rushed. I feel like they listen to me and take their time with the diagnosis! Very kind from the front desk to the Doctor and Nurse Practitioner! If the waiting room is full and I ask how long a wait, they tell me it will be how ever long. Then I know what time frame I am dealing with and I don't mind. One Sat. morning was full and I ran an errand and came back, they called my name!! I prefer going here than to my primary care physician, which I never get to see anyway!

I have 2 children that are seen here and at the North Smithfield location. The Dr. and N.P. are awesome. My children have had X-rays and various labs completed. They are always friendly and efficient. I have never had to take my children to the E.R. because I have always been able to get same day appointments. All around these is a great pediatric group and I would highly recommend it any and everyone.