Urinary Tract Infection (UTI) Testing near me in Des Moines, Washington

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

I received wonderful care. The staff was pleasant and fast care.

Very clean, efficient urgent care center. Every single employee so kind & caring. Will visit again if need be.

Scheduling was easy and was there early to check in but still had to wait. My visit was pretty quick. My appointment was at 3PM. I got there at 2:45 and I left at 4. Time spent with the provider was probably less than 10 minutes.

I thought  scheduling for appointment  would cut the waiting time but still took 2hours of my time.

I walked into Indigo thinking I would have to wait without an appt. Well to my surprise, I got right in there. I mean I barely sat down and the called me back. I haven't had to wait to be seen, as many times that I have been there you would think I would have at least one disappointment... Nope, and today they had only one provider. I have been lucky when visiting Indigo urgent/multi care. The providers have always been caring and all other employees have been so pleasent. I recommend all that need medical attention to give them a try and I bet you come out of there with the same attitude as mine! Thank you Indigo employees for being so awesome! I will return!!

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

Check in was great. Staff was wonderful. Misdiagnosed…Ended up in emergency room having emergency surgery the next night. Also would not take my insurance.

Damaged my back in yard work. Excellent service.. wait time good. The injection worked overnight. Any chance to pop in today for another injection? First one wore off overnight? We leave tomorrow at 3am. Thanks P.S. the pain and injury is not getting better. Please refer me for a MRI to determine extent of injury. Thank you. Yes I would recommend this provider.

Everyone at Indigo Urgent Care was extremely helpful & incredibly nice. They listened to me, checked everything out, & formulated a great plan of care. I appreciated that when one of the providers was not entirely sure about something she got a second opinion from another provider, which was great.