Urinary Tract Infection (UTI) Testing near me in Westlake, Texas

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

Muy amable las doctoras 😍con mi bebé.con mucha paciencia

It was excellent.  Received excellent care. Scheduling online is easy as is checkin. The staff and caring recd were awesome.

Prompt attention for UTI.  Staff friendly and attentive.

I’ve trusted Ciy Doc for several years now. So glad they are in our neighborhood! Top notch all the way! I would definitely recommend!

The doctor was rude you can’t understand what she is saying with her low voice and act rude to answer our question

Scheduling was easy, and check in was convenient.  The staff were professional and kind.  The provider was just okay.  Seemed rushed and the communication was lacking.

Megan and Daniela are great treatment providers... they are knowledgeable and friendly and I would recommend this place. The front desk person was quick and responsive and did a great job as well.

Muy buena clínica, te atienden muy bien y no tienes que estar en espera por mucho tiempo

Everyone is so nice and helpful. It’s great to have health care I don’t have to miss work for a routine visit. I’m thankful to have found you guys.

Overall satisfied reception entry questioner may need improvement otherwise all ok

I was impressed with the staff. I utilize this location from time to time. I read recent reviews and became concerned as to how I was going to be treated. The front desk employee was great, the nurse and doctor were proficient, friendly, and very resourceful. I was in and out quickly, as I came in with knowledge of my issue and the doctor was knowledgeable of the issue as well. I was confident in the doctor’s diagnosis and advisement of scripts to expect. I will definitely recommend the location as I have done in the past.

Quick check-in process. Staff was very friendly. Had to get a deep cut checked out and glued. Whole process took about 30 minutes.

I usually have a real positive experience at your facility. But this time it was not as much so. I still left with pain and nothing really to help. The only positive thing was he told me what the problem was. I do have an appointment with my orthopedic doctor tomorrow. I do appreciate having the insight as to what the problem was.

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Scheduling was easy.  Staff was courteous and helpful

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people