Urinary Tract Infection (UTI) Testing near me in New Lebanon, Ohio

Great experience start to finish!

I was visiting from out of town and needed immediate care. The staff was very friendly and through their care within 2 days I was starting to feel much better.

We did not have an appointment and was told the wait could be an hour or so. We stayed and was happy to be called back within 15 minutes. The staff was friendly and thorough. I was extremely impressed and happy with my experience at this location.

Typically I have a great experience at this location and the staff are exceptional just as they were tonight EXCEPT for the nurse practitioner, Vanetta Scandrick, APRN. Her bedside manners are simply horrible! She was very condescending and rude. I understood her reasoning behind the need to wait until my results come back before prescribing medication but her questioning me and delivery behind why she wasn’t going to prescribe me any medication were unacceptable. She needs to learn that it’s not what you say, it’s how you say it. I knew the minute she walked in and introduced herself that she had poor bedside manners. I tried to endure her rudeness and stay calm but ultimately got up and left. No one deserves to be treated in the manner that she treated me tonight. She was rude, rude, rude and in my opinion, in the wrong profession. On the other hand, the receptionist and Peggy were exceptional and kind. Vanetta, not at all!!!!