Urinary Tract Infection (UTI) Testing near me in Oyster Bay Cove, New York

Wonderful The front desk overworked but still excellent in everway.

All staff except for the provider were exceptional. Provider kept going on about his 55 years of experience therefore he knew better. But outside of what it must be, he could not offer any helpful advice or guidance or answer any of my other questions to save his life. I thought AFC was supposed to be about customer satisfaction… bedside manner left much to be desired here.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Very quick process and very friendly.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Had a bad cold body aches fever high blood pressure chest pain the nurse was very attentive but when it came to the doctor he didn’t even check my chest the only thing he checked was my throat which that was not a problem and he checked my ears that’s he wasn’t in the roo not ieven a minute ! Very disappointed