Urinary Tract Infection (UTI) Testing near me in Vestavia Hills, Alabama

Everyone was very nice. I cannot complain about that at all. I’m not sure if they were supposed to schedule me an appointment with ENT or if I was supposed to do it have to call back at the office and find out

My experience was decent except Yolonda at the desk for check in. She was rude, snappy, and unprofessional. I complained about her time with me and she told me to just pay and move on. I continued to say she was being unnecessarily unkind and she said she didn’t have to be kind and that her being snappy was not a problem because I didn’t know what she might be going through. She infuriated me and when I asked for upper management she told me to Google the number and would not provide it. I plan to escalate the matter.

I don’t think it really matters to book an appointment. I booked for 10:45a and wasn’t seen until 12:30p Perhaps this was one of those unusual things like too short of staff. I was charged $50 twice because the first card I used they told me there was a glitch in their system so I used another card only to find out that the first card went through. I am still waiting on reimbursement from January 5. I spoke with Kiara and sent her the documentation showing that they received both payments. I have yet to hear from her as of January  21. This is unacceptable and poor customer service!

Everyone was very kind and knowledgeable , I was thankful I went but now Blue Cross is not paying the claim because the Dr put gum disease on my visit. I went to be tested for leptospirosis because my dogs had it and I wanted to be tested to make sure I didn't have it. My teeth were bleeding because I had a cleaning earlier that day but I didn't know I was supposed to stop my plavix and aspirin. I was tested for lepto but still the Dr should have put the reason for my visit as testing for leptospirosis, not anything about my teeth. I hope your f I ever need AFC again my claim gets filed correctly because now I am out almost $200.00 because he filed it wrong , goodness.

Everyone was fantastic. The check-in was easy, the nurses were personable, and caring. The doctor took his time.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.