Urinalysis near me
in Spring Valley, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Entire staff was caring, and Hague explained everything to me clearly very happy with service.

I recently moved to Wappingers and have been sick twice. Both of my visits to the HealthQuest Urgent Care were excellent. The receptionist was friendly and the exam was prompt and thorough. The care was much better than other urgent cares I have visited. Thank you!

Thank you for your help.  Very professional and cordially respectful considerate and kind healthcare professionals.  I definitely recommend this provider.

I had a fever the past few days and decided to go to urgent care. I was seen quickly and prescribed medications. Friendy staff.

Staff was Professional. Answered my questions. Everyone was very pleasant and helpful. Great Experience

Everyone I encountered was very pleasant and helpful.  It was easy to make the appointment and there was barely a wait.

They were perfect, attentive and aligned with all of my needs! Much suggested!