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Best care wonderful staff I can’t be happier with the treatment at this location

Staff is courteous and caring.

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Walked in after work and I didn't have to wait long at all.

Very smooth. Much appreciated the general referral at no charge

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

Dr Saffron is a Gem!!! He was very thorough and caring. The technician was also nice. The check in was easy and the front desk was pleasant.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️