Strep Tests near me
in Monroe, CT

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Everything that was really great and the people on the front is very friendly and the doctor is really funny and great

Took my son for an eye infection and they where Very fast and staff was friendly definitely recommend them. Thank's

The staff was very helpful and friendly. Scheduling was very easy to do and the care given was Great 👍🏼

Went to urgent care, because I had a sore in my nose which was red and swollen and very painful. I went to urgent care, the staff was great, I didn’t have to wait long, the Dr came in she stood at the door way, glanced at my nose, didn’t even look inside and said u have a infection, she spent 30 seconds with me and stood in the doorway, wrote a prescription and left. I will never go back to that center or recommend anyone. I worked at Sloane Kettering for forty two years, I am totally aware how a dr should present herself, she didn’t introduce herself or entered the room and closed the door. No way to present your self to a patient.

All the staff was ery attentive and efficient. I was in and out on a Holiday!

Team here are always welcoming and helpful. Booking an appt online is very easy and they accept walk-ins! They always go above and beyond,highly recommend this urgent care!! The provider Palanca  is one of a kind.

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.

Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.

Each and every staff person was very friendly and professional. It was a positive experience

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Was pleasantly surprised to have access to a preventative annual physical exam with very little advance notice.  Staff at every stage very professional.

I went through the walk in. It was very easy. I was in and out of there within maybe 20 minutes. I was ordered medication and hopefully I’ll be feeling much better in a couple of days! I would definitely recommend their services.

Was fast and staff was nice and did they job very well

Woke up not feeling well. Easily scheduled an appointment. Staff was very nice and attentive and Dr Michelle was great

This is the only place i go they are wonderful and very caring thank you 🙏

The doctor was very attentive to how I was feeling and what care I may need going forward. She took the time to discuss my blood work and set up a care plan.