Book an STD Test in Kings Park West, VA

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Computer systems were down.  Everything took forever.  I could hear other patient conversations through the walls.  Fix the computers.  It took forever.  Staff and doctor was nice.  Care was good.  Admin ruined it.

Woke up for third day in a row and was feeling terrible, sinus pressure, coughing and fever. I called office and I was able to get in to see a Dr within the hour. I was greeted by friendly staff and I was in and out within 45 mins with a nebulizer treatment that they administered. I love the staff and doctors they have. They are thorough and caring. I highly recommend this clinic.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

I was deeply grateful for the kind and genuine manner I was treated by the nurse. The Provider was also very detailed and sensitive. Thank You

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

Had been feeling bad since Friday night. Felt as though I had a sinus infection. Went on Tuesday and was advised I tested positive for Covid. I was surprised that I was not given anything to treat for Covid. I was given a cough suppressant. Still feeling bad today..

Had to schedule an appointment for an infection. Scheduling online was very simple. The doctor and nurse were great and had great bedside manner. The only really off putting moment was the front desk girl was talking to someone on her air buds the entire time I was there, she was talking when I got there and was still talking after my appointment. She was not friendly and literally told me I had a copay and took my credit card and went back to talking.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger