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Fast service great staff clean office happy with the visit

Attentive and helpful receptionist Daria! Your check-in system needs work. Kept freezing so she entered all on her laptop. Nursing assistant and CNP very professional. All good. Now - your West Chester location is another story. Went there first - bad first impression as two staff standing around outside. First receptionist (long braids) ignored me. Second one came inside from chatting outside and pointed me to self-help QR code. Started down that and somehow it gave me a wrong middle initial. Could not correct correct that. Then system froze and wouldnt respond to anything. Both receptionists shrugged - no offer to help as BOTH just kept on playing on their personal cell phones! Entire experience was not one I want from any healthcare provider - even a vetenarian. I left and wound up at Malvern - really had my doubts about using it when I saw it was part of same company. Experience though far better.

Kind, professional people. Listened well and provided genuine advice.

Krista and Mary at the front desk were so welcoming and helpful, and Shanon and Cindy took great care of me with kindness and did an excellent job, I couldn’t have asked for a better experience.

Yes Tessa was great 😊 and so was the provider and the entire facility

Everyone was so kind, professional and prompt. I was really feeling sick when I came but started improving by the next morning, thanks to the wonderful care I received.

Allergy season had been wreaking havoc on my system for over a week and I couldn't take anymore when my chest began rattling from all the wheezing. The wait time was under 15 min. Bradley was so patient and attentive. I had a breathing treatment in the office and meds were called in immediately. Would definitely recommend.

Everyone was very nice I felt very comfortable Staff friendly Dr was very professional and listened

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

I was able to schedule everything online when I showed up. I only had to wait five minutes.  Great experience.

Great place Friendly staff.  Easy check in, not waiting time.

Efficient and competent care from registration to vitals to APN.

Scheduling was super easy and there were a lot of times available

Staff was outstanding. Presented with a challenging ear concern and I was provided with thoughtful, appropriate, and effective care. Thank you

Very easy to schedule a same day quick appointment. Staff was very friendly.