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Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Everyone was so attentive, friendly and caring.Would highly recommend !

Very quick process and very friendly.

I walked in and the receptionist was very helpful she helped me with everything with my work comp ins claim. All the staff was very friendly and helpful and professional.  I would recommend Alexa she was great had a great bedside manner

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Would certainly go back again for any emergency that might arise definitely recommend them

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

I made an appointment. I did not have to wait any extra time. The staff was very friendly and very caring. They did a wonderful job and I was out with my concern, taken care within an hour

The entire staff from front desk to doctor were all excellent I gave you guys a A plus plus.  Thank you for your service and everything you guys do. You guys are Super hero’s is right!  Blessings. Absolutely I would recommend your facility!

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness

Scheduling was easy check-in great Staff excellent Care excellent bedside manner wonderful and respectful. Yes I would recommend this provider