Book an STD Test in Scarsdale, NY

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

The nurses that greeted me were wonderful. They did their jobs and were very nice and helpful. I was seen by the Dr via video. I felt I was treated nicely and got my issues heard. She was attentive and helped me out with medication

Had a sore throat for 2 days and was worried it might be something serious. Made an appt that morning. Staff was extremely friendly and helpful. The doctor on call was also friendly and zeroed in on my issue and provided options for managing the sore throat. Very happy with the visit.

They were perfect, attentive and aligned with all of my needs! Much suggested!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

Very quick process and very friendly.

Scheduling was very easy and check in was a breeze, a person like me from NYthat is accustomed to being seen on time and that is what I got on my time schedule, I did not sit in the exam room for long only minutes when the doctor came in. The doctor was very focused on my symptoms of why I came here, she gave me clear and full instructions on what to take and how. I am happy that I can feel comfortable coming here from being with one doctor for 18 years Let me not leave the staff and manager out very pleasant and the place was very clean.

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Needed a DOT physical quickly. Scheduled one via the website before the office opened. I was met by friendly staff,and as soon as I was done with the paperwork, I was taken back. Staff was courteous, professional and friendly. Dr Narshall was hus usual cheerful self. The entire process was easy and pleasant.

Everything that was really great and the people on the front is very friendly and the doctor is really funny and great

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.