Book an STD Test in Hawthorne, NY

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Pre check in is convenient and easy. Wat time was reasonable. Staff was professional and friendly.

Taken right on time. Staff was courteous and helpful

Everyone was very nice and helpful. The process was extremely efficient. Nurse and PA were kind and patient. Will return

Walked in after work and I didn't have to wait long at all.

Great. Customer interface from all I met

They always very kind very caring about each and everything  I really appreciate them

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

All went well. You do need to accept cash according to federal law.

Dr was awesome! They explained the process at the desk and the wait wasn’t long! Thumb’s up!

It was in and out less than 30 mins im pleased with the services

Scheduling was very easy and check in was a breeze, a person like me from NYthat is accustomed to being seen on time and that is what I got on my time schedule, I did not sit in the exam room for long only minutes when the doctor came in. The doctor was very focused on my symptoms of why I came here, she gave me clear and full instructions on what to take and how. I am happy that I can feel comfortable coming here from being with one doctor for 18 years Let me not leave the staff and manager out very pleasant and the place was very clean.

Staff is very helpful and caring Dbt

Very quick process and very friendly.

This isn't my first visit to this establishment, and I keep returning because of their outstanding policies and the exceptional quality of care. The doctor who attended to me demonstrated an impeccable bedside manner and took the time to thoroughly explain my treatment, making me feel completely at ease. I wholeheartedly recommend this place to anyone seeking prompt medical attention, confident that they will leave feeling satisfied and well cared for.

I recently moved to Wappingers and have been sick twice. Both of my visits to the HealthQuest Urgent Care were excellent. The receptionist was friendly and the exam was prompt and thorough. The care was much better than other urgent cares I have visited. Thank you!