Book an STD Test in East Norwich, NY

We walked in so it was a simple process. The office was clean and tidy. The check process is where it went wrong. The lady at the desk was very unprofessional and rude. No greeting, smile, customer service training. Her appearance was sloppy as if she didn't care she was coming to work. She had her ear buds in while assisting people. You had to either assume what to do, or from prior visits knowledge, because no instruction was provided. She looked miserable. The only time she was nice was when the delivery guy brought her food, that she ate at the desk. She makes it's very clear that she doesn't care for her job. She makes you feel bad for making her work. As if she's used to just sitting there and intimidating everyone from wanting to come in for assistance. The MA that assisted the doctor was amazing. DR. Was amazing. This would be a wonderful place if there was better staff.

Walked in after work and I didn't have to wait long at all.

Staff is courteous and caring.

Came in for stitches in leg and was bleeding pretty bad. They made time to see me quickly and the provider was excellent. She explained the procedure and was awesome at stitching without pain and describing after-care. Home run today at this location.

Each and every staff person was very friendly and professional. It was a positive experience

Nice receptionist and a very nice doctor!

They were great. Didn’t wait and the staff and doctor were very helpful.

It was amazing! The staff are absolutely fantastic

Woke you not feeling well, made an appointment for this office everything was fast, the office was clean and I was able to get all I needed from my visit. Great staff and doctors

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

Great fast , professional service! I don’t want to but, if necessary I will go back for their excellent care😊

Dr. Timur Ruzehaj was so friendly and knowledgeable! He even took the time to show me different diagrams and explain exactly what was wrong.

Great customer service!!!! And the staff was very friendly

Excellent care every time. Staff always friendly.  Wait time is always good

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

I was very happy when Ashley walked into the exam room! I've seen her during past visits. She is attentive, listens, asks me questions and her concern is genuine and appreciated.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.