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I cannot say enough about my incredibly positive experience at Med Express on 202 yesterday! I have received care here on 3 or 4 other occasions and have been pleased, but yesterday's visit topped the charts! I originally stopped in at around 4:00 and there was an hour wait, so I drove to another facility where my experience was so bad, I walked out prior to being seen by a provider. Back to Med Express at about 6:00pm with bad back pain and was seen within 10 minutes of arriving.The nurse checking me in,Jen, was familiar,and as kind and friendly as I had remembered!T he PA ,Lauren, was extremely friendly, confident, efficient, and caring. I was able to get x-rays of my back on site and Lauren came back to let me know that my back looked pretty good, but that there was another issue they saw that I would have never known about had she not shared this with me. The x-ray technician, Urfan?, was so lovely and patient, consistently asking me if I was doing okay. I received treatment and was given my x-rays on disc to take with me. Only 30 minutes after I left, I received a follow-up call from Lauren to share the radiologist's findings. I missed her call, but as soon as the facility opened the next morning, I got another call to follow-up. Wow!! Unheard of! Just 30 minutes later, the attending physician, who was signing off on my chart, called me personally to discuss a possible medication interaction he felt should be brought to my attention. I almost couldn't believe this close attention to my care. I had a wonderful PCP before she retired, and I didn't even get this from her office. I am so grateful to these individuals who went above and beyond. Outstanding work, Med Express 202!!

They were very fast, efficient, and thorough. The staff was very friendly as well.

My name is Patricia Heist and I was seen by Dr Garcia -Faust on 9/5/19. She was very nice and explained everything to me. The staff was very nice. This is not my first time there but i do know if I need medical care this is the first place I will go. You don't sit there all day like you do in emergency rooms.

I was a walk-in customer. There were 4 persons ahead of me after I completed the registration. I waited for over an hour before I was called. I was then taken to a room where my vitals were taken and told to wait to see the doctor. After waiting for over 45 minutes, I stepped out and asked if I was forgotten. I was told to continue wait as there was only 1 doctor. After waiting for over an hour in the doctor's chair, I had to leave to attend an emergency. I advised the personel at the desk that I would soon be back. I returned about 30 minutes later and was advised that I had to re-register and wait anew. Worst urgent care I've ever had.