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Scheduling error online. Major conflict. The staff was SO KIND and accommodated me.

Had a pain in upper left thigh and went to  Urgent Care facility in Granada Hills, CA Was examined by Dr. Stanley Azen, MD who was very attentive and knowledgeable. He diagnosed my issue, provided care instructions and prescribed short term medication. The medical care provided was very good, professional and a pleasurable experience.

I hesitate on saying what a great experience it was beening treated at Carbon Health Urgent Care. I'd like to keep it as my secret. Clean, great staff and over all great vibe. Scheduling - easy, Check-in respectful and friendly, Staff amazing!

My visit today was really good. I was pleasantly surprised to see an opening for today. Of course I took it, the wait time wasn’t too bad considering that it is an urgent care and can sometimes take time. But it went by fast and I was able to make it in time to pick up my child. Thank you staff and provider for being on top of things.

Staff are very nice and friendly and did there job professionally

I like the way staff is and very helpful and P A also very helpful

The scheduling with excellent check in with smooth staff for friendly that take care of my situation the office was clean that was my first time there and I like it the staff took care of me in and out

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.

Our visit was great Took my 2 nieces to get checked. Even tho we were walk ins they were seen fast. Staff was great great customer service. Im glad I brought them here Will tell my sister so she can continue their visits here. I recommend this place for your medical care Dr was amazing

The PA was very thorough. Offered a lot of solutions to alleviate pain

Great Care and Service The staff members are warm and professional

I came in today for an allergic reaction. The office staff were super attentive and ensured the check in process would be completed before they called me in. I would recommend this place to anyone who lives in the area!

Clinic did not have catheters, I was referred to ER, very disappointed

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

It takes about 1 1/2 to 2 hours to get in. But worth the wait ! They are busy but once you are in to see the doctor they are kind, patient and thorough.  Communication is very good . I can’t get into my primary care for 2-3 weeks. So this is very good

I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy. I highly recommend Dr. Khanlou. He is very nice and provides the best patient care!

I had a really bad cyst that was pain gum they able to assist me right away thank you so much and friendly customer service thank you !

It was excellent care and service was consistent.  As a formal employee I always recommend carbon health!!