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Yesterday, I went to TGH Urgent Care Fast Track at Wesley Chapel, and was extremely impressed by the entire staff’s excellent customer service, professionalism, thoroughness with which they reviewed my medications, and medical history, and timeliness with which they saw me. I had never been there, and so this was a new experience for me. The NP who I saw, Ms. Braunlin McDonald, was outstanding. Her communication and listening skills, competence, kindness, medical reports, and more, were first-rate. The facility was well-run, and immaculate. I have been in the medical field for 37 years, and tend to cynically scrutinize the facility and personnel with whom I am trusting my medical care. Let me tell you—-TGH Urgent Care Fast Track at Wesley Chapel did not disappoint! If I needed urgent care, I would go back there in an instant, and would encourage those who need urgent medical assistance to do the same.

I was there on Sunday morning March 1st at approximately 10am. I had booked a spot on line as I was having abdominal pain. The wait time was short, the office personnel were great and the initial technician was kind, compassionate and friendly. The Doctor on duty at that site was simply fantastic, understood my problem immediately and set up a immediate referral to St. Joseph hospital emergency room services as suspected appendicitis. Her referral to the hospital made my service in the emergency room quick, professional and compassionate. Within an hour of being in the emergency room, I was diagnosed through a CT Scan of having a ruptured appendix and immediately scheduled for emergency surgery. The Doctor on site at the Water’s Ave. site in Tampa saved me from having serious complications and helped me greatly understand what had happened and how serious it really was. There is simply no way to thank her enough.

This is my go to walk-in clinic and I’ve always been treated very well here. I’m surprised that someone would write this lower because they’ve always been top notch in my opinion.